In order to expand the ‘Clean Coway’ culture to the entire organization, Coway has enacted a specific and stipulated action instruction such as ethics charter, ethics regulation, and ethics practical instruction.
Coway has regulated the work procedure related to the receipt, investigation, deliberation, and notice of matters that violate ethical management and the activities of detail stage to eradicate unethical action in advance.
Coway receives customer reports through mail, fax and online. Once reports are received, the ethics management office will investigate, and the ethics committee will deliberate and decide, deliver the investigation result to the reporter. In addition, we shall share the relevant case to prevent repeated misconduct and to spread the exemplary case.
In order to internalize and spread ‘Clean Coway’ culture, Coway has been strengthening ethics conscience through the ethics management PR targeting entire employees and partners and the monitoring of employees’ action. In addition, Coway has implemented regular ethics education to improve recognition and practical will for ethics management.
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